Zoho.com
Zoho is the Microsoft Office of online SAAS and before Google docs arrived on the scene, and was the main contender to be the alternative for desktop executables as we moved into the web era. Zoho has since expanded and created a plethora of apps for businesses, though in keeping with their origins the apps feel like they haven't been made with the modern web user in mind and tend not to work well with each other
Affordability Each of Zoho's apps are charged individually, which can be good if you only need a few specific tools for your business but can easily mount up if you need more than a few users to have access to several applications.
API Only handles import and export of CSV / XLS formats, this will work for companies using spreadsheets for their data and have time needed to format them to Zoho's specifications.
Interface You might feel you're using outdated programs back in the 90's, There's an excess of modules for Zoho to keep up with modern design practices meaning nearly every tool lacks in quality and user experience.
Functionality Zoho has a multitude of tools available for productivity and business. Sadly each app is charged individually and it's still an effort if you need them working together.
Integration: 1
Interface: 2
Features: 5
Total: 10/20
WORKetc.com
WORKetc has some very impressive Web 2.0 design features and is focused around Sales & Billing. Updated project management features make WORKetc a joy to use, also included is an Email Drop Box which users can send documents, calendar events or tasks to quickly update on the go.
Pricing For $54.95 customers can get 3 usersFor three users at $55, WORKetc is quite expensive for the features offered but may still be too expensive for many customers.
Integration WORKetc has no method in order to get your data into its service and the only way to get it out is through a 'portable SQL format', this is a key flaw and means clients may find their information is 'locked-in' to their program in many years to come.
Interface A recent update has made advancements to the look and feel making WORKetc highly functional and productive. There are many Web 2.0 additions like drop downs for 'Add new' and quick status changes for tasks.
Features Whilst the product may not be as professional as others it does have all the key components for CRM, Projects, Billing and Support making it a good all-rounder though no individual app really outshines the competition. The Help Desk module is basic but it's clear this is a work in progress.
Integration: 1
Interface: 4
Functionality: 5
Total: 13/20
Hardtree.com
Hardtree is the fresh contender on the small business software industry but without a doubt it's proven itself as the system of choice for small business owners who want an excellent system without the cost.
Price Hardtree is definitely a very economical way to keep track of projects, sales, finance and customer care and it has several one of a kind plans for the coming future. There isn't any other product on the market that could give you the same level of features available for anywhere near the same value.
Look & Feel There's no other product on the market which could give you the same degree of features for anywhere near the same value.
Seriously simple to work Web 2. 0 design, crammed with amazing features like pop-ups for adding new projects or bills, easy to customize logo and permissions and facebook-like internal instant messaging and mail.
Features Everything from Sales CRM to Project Management and advanced Service Support is included as standard, and unlike other systems everything performs flawlessly together. Hardtree is the most all-inclusive system in this roundup and has so many features they have a 'perspective changer' to change between them.
AI for Small Business Probably the most remarkable feature is still in progress, Hardtree will deliver business analytics and recommendations to small businesses - I'm really curious to observe this in action as by the sounds of it this is a game changer for the SAAS online business management tool market.
Integration: 3
Interface: 4
Functionality: 5
Total: 17/20
Moobiz
Moobiz is another helpful tool. Unique capabilities include Email marketing and advertising and some great Accounting and Ecommerce apps, this is certainly the option for people looking for a straightforward technique to get their website and internet commerce incorporated with invoicing and finances.
Price At £50 (close to $78) per month for 5 end users this is the most expensive tool in our roundup. There are also options for 1 User at £15 and 3 Users at £30.
Features & Design The application range is tailored to sales and project management and has a very simple way of keeping track of products, invoices and tasks. Moobiz will also create a website for your company that enable you to sell your products or services using Paypal as well as various e-commerce opportunities. There's space for much more features and we found ourselves confined through the simplistic set of features and overly complex online form entry.
Lack of Service Support Module As opposed to similar tools in this list, Moobiz doesn't have Service-desk or Support module and is also generally really feature diminished. It may be the most appropriate solution for people looking for a specific means to be able to control their goods as well as build a web site but is otherwise lacking in features.
API: 2. 0
User interface: 3
Features: 4
Total: 9/20
